Terms of Service

Design over Atlanta (“we,” “us,” “our”) is a creative studio based in Atlanta, Georgia, operated by Hunter Weeks. We provide custom website design and development, graphic design, AI business tools, and web hosting services. These Terms of Service (“Terms”) govern all services provided by Design over Atlanta to you (“Client,” “you,” “your”).

By requesting a demo, placing an order, making a payment, or otherwise engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

We provide the following services, subject to these Terms:

• Custom Website Design & Development — Websites built for a one-time build fee starting at $299, followed by an ongoing monthly plan. The build fee is set per project from what the build involves and how long it takes, and is quoted to you in writing before any work begins. Larger e-commerce builds and full redesigns are quoted the same way.
• Graphic Design — Business cards, logos, flyers, brochures, social media graphics, and other print/digital materials starting at $99. Priced per piece and does not require a monthly plan.
• Business Systems & Automation — Custom tools and internal systems that improve workflow, reduce manual admin, organize information, and support business operations. Examples may include booking systems, dashboards, reporting tools, workflow automations, portals, and data processing. Builds start at $599 and run on the Systems plan at $349/mo; larger builds are quoted after a free review.
• Monthly Plans — Lite at $29/mo, Care at $49/mo, Grow at $149/mo, Systems at $349/mo. Every plan includes hosting, an SSL certificate, uptime and security monitoring, support and access to your client dashboard. Higher plans add backups and included work each month.
• Work on a platform you own — If your site already lives somewhere you control (for example Wix or Squarespace), no monthly plan is required. Design, build and integration work on that platform is billed at $85 per hour, quoted before we start.
• Hosting Migration — We can migrate your existing website from another host to our platform for a one-time fee of $25.

We operate on a demo-first model for website design projects. This means:

• You describe your business and project requirements to us.
• We build a working demo of your website at no charge.
• You review the demo and provide feedback.
• If you love it, you pay and we make it yours. If you don’t love it, there is no charge.

The demo remains our intellectual property until full payment is received. You may not use, copy, distribute, or deploy the demo without paying the agreed-upon price. We reserve the right to reuse demo concepts that are not purchased.

Your monthly plan is a flat rate, and your build fee is a single flat figure quoted to you in writing before work starts. Work beyond what your plan includes is billed by the hour, and only with your approval — see section 5. Current base pricing:

Prices are subject to change, and we will give you at least 30 days’ notice in writing before changing the price of a plan you are already on. A quoted price is locked in once you confirm the project. Payment is due in full before the final deliverables (source code, design files, deployment) are released unless a payment plan has been agreed upon in writing.

We never take a percentage of your sales. If your website sells online, payments run through your own payment processor and that money is yours. Our fee is your build fee and your monthly plan — it does not grow when your revenue does.

We accept payment via Zelle, CashApp, Venmo, PayPal, and bank transfer. Payment methods and instructions will be provided at time of invoicing.

A monthly plan is required for us to host and look after your site. We host your website, keep it secure, monitor it and support you, and the plan is what pays for that. If you have no active plan, we cannot keep your site live — see section 9 for exactly what happens when a plan ends. Plans are billed month to month with no long-term contract, and you may cancel at any time by telling us in writing (email or text).

Which plan applies depends on how much we have to carry for you, not on how many features you have. A site with no database and no backend — even one with a contact form that simply emails you — fits the Lite plan. Once your site stores information (saved leads, bookings, logins or managed content) it needs Care or above. If we build and operate an online store or an operational system for you, that is Grow or above. We will tell you which plan applies before you commit to anything.

Changes each month. Every plan includes some work each month:

• Lite — 1 content swap a month.
• Care — 2 content swaps a month.
• Grow — 3 hours of changes a month.
• Systems — 8 hours of changes a month.

• Your included time is yours to spend on whatever you like — content updates, adjustments, or small new features. A feature larger than your included time will be quoted as its own piece of work first.
• Included time does not roll over from month to month.
• If you need more in a given month, additional work is $85 per hour. We will always estimate it and get your approval before doing the work, and it appears as a separate line on your next invoice. An extra content swap on the Lite or Care plan is $25.
• If you regularly need more than your plan includes, we will suggest moving you to a higher plan, because it will cost you less than paying for extra work each month.

What your plan comfortably covers. Each plan includes generous room for a normal small-business website. We do not meter you or bill you by the visitor, and a typical site uses a small fraction of the figures below:

• Lite — 20 GB of traffic a month (about 10,000 visits), 1 GB of files.
• Care — 40 GB of traffic a month (about 20,000 visits), 500 MB of stored records, 5 GB of files.
• Grow — 80 GB of traffic a month (about 40,000 visits), 2 GB of stored records, 15 GB of files.
• Systems — 150 GB of traffic a month (about 75,000 visits), 4 GB of stored records, 30 GB of files.

If you reach those limits, you have options — and one of them is changing nothing. Reaching a limit does not take your site offline, does not trigger an automatic charge, and is never a case of “pay more or lose it.” It just starts a conversation, and we will show you exactly what is driving the usage. From there:

• Stay exactly where you are. Keep your plan and your price. We tidy things up so you fit comfortably again — archiving old leads and records you no longer need, clearing out unused files, compressing images, and tuning the site so it serves the same pages using less. For most sites this alone solves it, and it costs you nothing.
• Stay, with a cap we agree together. If you would rather not grow the bill, we set a ceiling and hold the site to it — for example keeping the most recent records and rotating older ones out to an export you keep, or capping uploads. Your site stays live and your price stays the same. We tell you what the trade-off is before we do it.
• Move up a plan. If the growth is real and you want the extra room, the next plan up gives it to you, along with more included work each month. We will only suggest this when it genuinely costs you less than the alternatives.

Whichever you choose, your price only changes if you agree to it in writing first. You will never find a surprise increase on an invoice, and you can always cancel instead. Growing is a good problem, and we would rather help you handle it than penalise you for it.

Hosting and payment.

• Plan payments are due on the same date each month. If a payment fails we will retry and contact you; if it is not resolved within 7 days we may pause your website, and if it remains unpaid after 14 days we may treat the plan as cancelled.
• We provide 99.9% uptime on a best-effort basis, and as a commitment on the Systems plan. Brief downtime for maintenance or updates is not a breach of this commitment, and we are not responsible for outages at third-party providers we rely on.
• We perform daily backups on plans that include them (Care and above). We are not responsible for data loss due to circumstances beyond our control, and you are encouraged to keep your own copies of critical content.
• Hosting migration from another provider incurs a one-time fee of $25. This covers the full migration process including DNS updates, file transfer, and testing.

We provide customer support during business hours only:

Important: Support requests submitted outside of business hours will be addressed on the next business day. While we strive to respond as quickly as possible, you may not receive an immediate response. Response times vary depending on current workload and the complexity of your request.

We aim to respond to all inquiries within the same business day during open hours. However, this is a goal, not a guarantee. We are a small studio and prioritize quality over speed when necessary.

Emergency hosting issues (full site outage) will be addressed with priority during business hours. Non-critical requests (feature changes, design tweaks, content updates) are handled in the order received.

Website design projects include unlimited revisions within the agreed-upon scope. “Scope” refers to the features, pages, and functionality described before the project begins.

• Revisions that fall within the original scope (color changes, text updates, layout adjustments) are included at no extra cost.
• Requests that expand the scope (new pages, new features, new integrations not originally discussed) may incur additional charges. We will inform you of any additional costs before proceeding.
• Graphic design projects include up to 3 rounds of revisions. Additional revisions beyond 3 may incur a nominal fee.

Upon full payment, you receive 100% ownership of all source code and design files created for your project. This includes:

• All HTML, CSS, JavaScript, and other code files
• All graphic design source files (PSD, AI, Figma, etc.)
• Full commercial usage rights for all deliverables

You are free to modify, redistribute, or transfer the code and designs as you see fit after payment. We retain the right to showcase your project in our portfolio unless you request otherwise in writing.

You are never locked in. For as long as your plan is active, you may ask us at any time for a copy of your codebase together with instructions for hosting it somewhere else, and we will provide both at no charge. You are welcome to take your site to another provider whenever you choose. Your domain name is yours and is registered in your name.

Before full payment: All work-in-progress, demos, and drafts remain the intellectual property of Design over Atlanta. You may not deploy, use, copy, or share unpaid work.

No contracts. You are never locked into a long-term agreement with us. You may cancel any ongoing service at any time.

• Monthly plan: Cancel anytime. There are no refunds or proration for the current billing period — your plan simply does not renew. Your site stays live until the end of the period you have already paid for.
• Website Design (before payment): If you decide not to proceed after receiving a demo, there is nothing to pay or cancel.
• Website Design (after payment): Once you have paid and received your final deliverables (source code), the transaction is complete. Refunds are not available for completed and delivered projects.
• Graphic Design: Refunds may be considered on a case-by-case basis if the project has not yet begun. Once design work has started, refunds are not available.
• Hosting Migration ($25): The migration fee is non-refundable once the migration process has begun.

What happens to your site and your work when a plan ends. When your plan is not renewed, your website comes offline at the end of the paid period, and access to your client dashboard ends with it. We will send you a copy of your work, and we hold onto it for a while in case you change your mind:

• Your data (leads, content, bookings and anything else your site stored) stays restorable for 30 days after your plan ends.
• Your codebase stays restorable for 90 days after your plan ends.
• Restart your plan inside one of those windows and we put back whatever is still held, and your site goes back up.
• Once a window has closed, that material is deleted from our systems and cannot be recovered. Coming back after that means rebuilding, which carries a $99 rebuild fee on top of your plan.
• Invoices are kept separately for seven years for tax purposes, as described in our Privacy Policy.

To ensure your project runs smoothly, you agree to:

• Provide all necessary content (text, images, logos, branding guidelines) in a timely manner.
• Respond to requests for feedback and approval within a reasonable timeframe. Projects delayed by more than 30 days due to client non-response may be deprioritized or require rescheduling.
• Provide accurate information about your business, including legal name, contact details, and any industry-specific compliance requirements.
• Ensure that all content you provide to us does not infringe on any third-party intellectual property rights.
• Not use our services for any illegal, fraudulent, or harmful purposes.

To the maximum extent permitted by law:

• Design over Atlanta is not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services, including but not limited to lost profits, business interruption, or data loss.
• Our total liability for any claim arising from our services shall not exceed the amount you paid to us for the specific service in question.
• We are not responsible for the performance of third-party services (domain registrars, payment processors, email providers, etc.) that integrate with your website.
• We are not responsible for losses caused by your failure to maintain strong passwords, keep software updated, or follow basic security practices.
• While we build websites with security best practices, we do not guarantee that your website will be immune to hacking, malware, or other cyber attacks.

You are solely responsible for the content displayed on your website. We reserve the right to refuse or remove content that:

• Is illegal, defamatory, or promotes hate speech or violence
• Infringes on intellectual property rights of others
• Contains malware, phishing attempts, or other malicious content
• Violates any applicable laws or regulations

We may suspend or terminate hosting services for any website that violates these acceptable use policies.

We strive to deliver all projects promptly:

• Website demos: 3–7 business days from initial consultation
• Final website delivery: 1–3 business days after payment and final approval
• Graphic design: 24–72 hours for most projects
• Hosting migration: Same-day to 48 hours depending on site complexity

These are estimates, not guarantees. Actual turnaround times may vary based on project complexity, current workload, and client responsiveness. We will communicate any delays proactively.

The “Design over Atlanta” name, logo, branding, and website content are the intellectual property of Design over Atlanta. You may not use our branding, marketing materials, or proprietary tools without written permission.

Any open-source libraries, frameworks, or third-party tools used in your project remain subject to their respective licenses. We will inform you of any notable third-party dependencies.

If a dispute arises, both parties agree to first attempt to resolve it through informal communication. If the dispute cannot be resolved informally within 30 days, both parties agree to pursue mediation before any legal action. Any legal proceedings shall be governed by the laws of the State of Georgia and shall take place in the courts of Fulton County, Georgia.

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

If you have questions about these Terms, please contact us: